Updating Supplier Info Takes Too Long And Fails With 500 Internal Server Error (Doc ID 1990302.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 ,Having a performance issue when updating supplier, identical to the issue described in Doc 1369097.1, but the recommended patches are already applied and file versions are greater than it is described in this Doc  still issue exists


Steps to reproduce:
1) Navigate to suppliers form
2) search for and existing supplier
3) change Supplier Name
4) click Save
After saving, the form hangs for a while and returs "500 Internal Server Error".


Cause

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