Order Import Is Creating Orders with Null Price Even When the Price Is Defined For the Item

(Doc ID 1990357.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

When attempting to import sales orders, randomly some of the orders lines are failing with Price List is required on a booked order line.
 

ERROR
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 Price List is required on a booked order line.



STEPS
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We are not able to reproduce this issue. This issue is happening only in Production instance where multiple orders are coming in oracle through import without price. Checked price list is fine. same data file has pricelist for other test instances.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get EDI orders to process through consistently

Cause

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