Last updated on MARCH 18, 2015
Applies to:Oracle Supplier Network - Version 5.0 and later
Information in this document applies to any platform.
In Oracle Supplier Network
Purchase Order Acknowledgement is stuck with error and Re-Send does not progress the acknowledge any further.
The Purchase Order Acknowledgement is stuck in retry status. Other transactions including POA's are coming and going as expected.
Users expect that since other transactions are working (including POA's) this one should also get picked up and processed, but it is not.
Transaction from Supplier to OSN to trading partner
Control Number 20150210.111111111.PROD.doc-1
Document Number 123ABC12-123D-123B-ABC123ABC123
XHUB-4303 HTTP Post First Timeout (This message has been moved to the retry list due to error: Error while posting data : java.io.IOException: Server returned HTTP response code: 500 for URL: <listener url>
XHUB-261 HTTP POST Exception (Error while posting data : java.io.IOException: Server returned HTTP response code: 500 for URL: <listener url>)
STEPS TO REPRODUCE
1. Send Purchase Order from PeopleSoft via OSN to Supplier
2. As supplier send Purchase Order Acknowledgement to OSN
3. Review the POA transaction in OSN transaction status monitor and see it is stuck with the errors
4. Select Re-send in OSN
- it does not make a difference. The transaction is still in retry status.
Other PO Acknowlege transactions worked fine, but this one gets error
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