Oracle Supplier Network Error XHUB-261 Occurs When There is Duplicate XML Transaction Data or Multiple XML Transaction Data in a Single Transaction (Doc ID 1990578.1)

Last updated on MARCH 18, 2015

Applies to:

Oracle Supplier Network - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Supplier Network
Purchase Order Acknowledgement is stuck with error and Re-Send does not progress the acknowledge any further.
ACKNOWLEDGE_PO_008
ACKNOWLEDGE_PO

The Purchase Order Acknowledgement is stuck in retry status. Other transactions including POA's are coming and going as expected.
Users expect that since other transactions are working (including POA's) this one should also get picked up and processed, but it is not.

Transaction from Supplier to OSN to trading partner
Sender ABC
Receiver XYZ
Control Number 20150210.111111111.PROD.doc-1
Document Number 123ABC12-123D-123B-ABC123ABC123


ERROR

XHUB-4303 HTTP Post First Timeout (This message has been moved to the retry list due to error: Error while posting data : java.io.IOException: Server returned HTTP response code: 500 for URL: <listener url>
XHUB-261 HTTP POST Exception (Error while posting data : java.io.IOException: Server returned HTTP response code: 500 for URL: <listener url>)


STEPS TO REPRODUCE
1. Send Purchase Order from PeopleSoft via OSN to Supplier
2. As supplier send Purchase Order Acknowledgement to OSN
3. Review the POA transaction in OSN transaction status monitor and see it is stuck with the errors
4. Select Re-send in OSN
- it does not make a difference. The transaction is still in retry status.

Other PO Acknowlege transactions worked fine, but this one gets error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms