Last Service Information Not Updated After WO Completion - No Warning Received Stating Update Not Done

(Doc ID 1990598.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.


Completing a PM Work Order with an End Date and Time in the past of what is currently recorded and recording a Service Reading Value greater than what is currently recorded causes Work Order to be Completed, but NO UPDATE is made to the Last Service Information for that Activity. Because of this, PM Work Orders keep generating for this Activity. Is this intended functionality? If it is intended functionality, can a message be received that notifies users that the Last Service Information did not meet needed validation requirements, so no Update to Last Service Information will be made with of the Completion of the Work Order?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms