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Promotional Goods Offer For Buy Product Get Free Product Is Duplicated In Sales Order Line (Doc ID 1990639.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Advanced Pricing - Version 12.1.3 and later
Information in this document applies to any platform.
BOGO
Buy One Get One
Promotion
Promotional Goods Modifier
"Multiple BOGO"

Symptoms



ACTUAL BEHAVIOR
Promotional Goods Offer: Buy Product Get a Free Product is duplicated in sales order line

Offer Type: Promotional goods is defined in trade management as “Buy One item with 5 quantities [UOM: Cse] and Get Free Item with 2 quantities [UOM: Cse]”.
After entering the sales order for Buy item with 5 quantities and while saving, the Get Product lines are duplicated .



EXPECTED BEHAVIOR
Expect only 1 line need to be added as promotion item

STEPS
The issue can be reproduced at will with the following steps:
1. Enter the order header and line
2. Save and found 2 lines are added



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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