Convert Quote To Order Error - Failed in SET_PRAMETERS procedure

(Doc ID 1990750.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Capture - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to convert a Quote to an Order, the following error occurs.


Failed in SET_PRAMETERS procedure
APP-236112: Error messages from Order Management
APP_236113: Error in Line: 1.0 :Error: Failed in SET_PRAMETERS procedure
APP-236049: There is an error in order submission.


Log files show the following :-

ZX_TAXWARE_TAX_SERVICE_PKG.SET_PARAMETERS Failed in setting the parameters
ZX_TAXWARE_TAX_SERVICE_PKG.SET_PARAMETERS Error is :-6502ORA-06502: PL/SQL: numeric or value error: character string buffer too small


1. Navigate to Customer Service/eBusiness Center/
2. Query by Organization and customer number/click on the Quote Tab/
3. Select the quote to be converted and click on Details to open the quote/
4. When the quote is open, click on Place Order/ Get error


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