PO Approval Email is Not sent by Workflow for Changes made to the PO for EDI Suppliers (Doc ID 1990790.1)

Last updated on NOVEMBER 23, 2015

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Purchase Orders (PO)s created for EDI Supplier is approved successfully however NO email is sent to supplier after the PO is changed and approval resubmitted, changing transmission method.

Steps:

  1. Create a PO for EDI supplier and submit for approval. In the approval window choose Transmission method = EDI. Click OK.
  2. Make a change to the PO and approve again. In the approval window, make sure this time the transmission method is set to EMAIL. Clicking email pulls the email address from the Supplier Site, as expected. Click OK.
  3. PO is approved successfully however NO email is sent to the supplier with the PO document.

Supplier Email is sent out correctly with PO document attached for Non-EDI suppliers.

Changes

Upgrade to 12.2.4. Functionality works correctly in 12.0.6 version.

Cause

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