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Cancelling Internal Sales Order Lines Get Message Unable To Save The Changes As The Corresponding Internal Requisition Cannot Be Updated (Doc ID 1990805.1)

Last updated on AUGUST 16, 2023

Applies to:

Oracle iProcurement - Version 12.2.2 and later
Oracle Purchasing - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 and 12.2 version,

Unable to Cancel Internal Sales Order Lines due to error

ERROR
"Unable to save the changes as the corresponding Internal Requisition cannot be updated"

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Go to Order Management
2. Query sales order
3. Go to actions > cancel line
4. Try to cancel selected lines/orders which are checked.

Same occurs if just cancelling specific line.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot cancel sales order line.

Note is valid for 12.1.3 release as well.

Cause

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In this Document
Symptoms
Cause
Solution
References


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