Unable to Save Service Contract after Applying Patch 17861639:R12.OKS (Doc ID 1990855.1)

Last updated on MARCH 18, 2015

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Authoring

When attempting to save a service contract after applying the patch 17861639:R12.OKS,
the following error occurs.

ERROR
-----------------------
FRM-40735:ON-INSERT trigger raised unhandled exception ORA-04603


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to save a service contract and they get the above error.

Cause

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