Web Adi Template Ignored Sales Order Or Serial Number Parameter

(Doc ID 1990873.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Description
Using Web Adi Mass Update functionality, user selects sales Order Number or Serial Number as a parameter and downloaded data.  But the result is null, not able to get information using Sales Order or Serial Number

1.Use Installed Base Agent User Responsibility
2.Use Mass Update => WebADI Export Functionality
3.Select Sales Order Number or Serial Number as a parameter
4.Download data in to spreadsheet
5.Review spreadsheet
6.It is black


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