Note To Buyer Not Getting Saved Even After Patch 20021950:R12.ICX.D (Doc ID 1990937.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

ACTUAL BEHAVIOR
---------------
Note to Buyer is not getting saved. After applied <patch 20021950>:R12.ICX.D, the note to buyer gets saved after saving twice.

New behavior after applying patch:

Scenario1. Note to buyer entered - click on submit button - Note to buyer entered value does not gets saved to the database.
Scenario2. Note to buyer entered - click on save button - note to buyer field gets displayed when page is reloaded. Click on submit button. Note to buyer entered value gets saved to the database.

EXPECTED BEHAVIOR
-----------------------
Expect to save the note the buyer in the first save.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply the patch
2. Enter the note to buyer
3. Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the note to buyer sometimes.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms