OEXOETEL FOLDER SETUP WITH NEW BUTTONS DEFAULT BACK TO STANDARD BUTTONS AFTER QSO REQUIRED (Doc ID 1990987.1)

Last updated on OCTOBER 01, 2015

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Transaction Entry

ACTUAL BEHAVIOR
Save a quick sales order folder but the selected buttons are not displayed.

EXPECTED BEHAVIOR
Expect the system to generate the selected 8 buttons for the Quick Sales Order Form without redefaulting
the original standard 5 buttons.

STEPS
1. Responsibility: Order Management Super User
2. Order, Returns > Quick Sales Order
3. Create New Folder "XXXXX"
4. Select 8 Buttons via the Folder Tool
  Observe: Upon saving he Folder ONLY 4 of the 8 buttons selected are present
5. Requery the Quick Sales Order Form
  Observe: Folder "XXXXX" redefaults the standard / original 5 buttons


Test Case
 Release 12.1.3
 OEXOETEL.fmb >> Version: 120.42.1201.0000.15
 
 There are 5 standard buttons at the bottom of the form.
 Actions
 Availability
 Book Order
 Configurator
 Related Items
 
 Create New Folder Name: TestCase
 
 Actions
 Pricing
 Preview & Print
 
 Save the Folder
 
 Requery the Quick Sales Order Form.
 Select Folder = TestCase
 Observe: Noticed that the QSO Form has removed my newly create
 3 buttons (above) and REDEFAULTED the standard 5 buttons, however,
 the Folder Name remains = Test Case

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms