12.2.3: Email Center - Emails sent with images from Oracle Email Center fail to display in the Client Email Program.

(Doc ID 1991275.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Administration

Can not see images in emails sent from Email Center.


To see the images added to an email in the Email Client viewing the emails.

The issue can be reproduced at will with the following steps:
1. Send email from Email Center with an image in the body of the email.
2. Open the message in Outlook/Thunderbird
3. The images is shown as a red x or is corrupted.

The issue has the following business impact:
Due to this issue, images are not seen by external customers.


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