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Penserver - Allowance Extract Zero-filling Reduced Actual Rate Field For All Employees (Doc ID 1991297.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle HRMS (UK) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Penserver funtionality, on development instance.

ACTUAL BEHAVIOR
---------------
Following application of patches 20066028 and 20616861, the Penserver Allowance History extract populates the Reduced Actual Rate field (RACTRATE) for all employees. This should only be populated for employees where the ASSPAYCD on the Service History record is R. The extract is populating the field with 000000000.00 for employees not on Reduced Pay.


EXPECTED BEHAVIOR
-----------------------
Customer has confirmation from MyCSP that the field should be space-filled, not zero-filled, for employees not on Reduced Pay.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new PCSPS-eligible employee with a pensionable allwoance, not on any absence.
2. Run Penserver Service History and Allowance History extracts
3. The Service Assumed Pay Code field will be blank (showing not on reduced pay)
4. The Allowance Reduced Actual Rate field will be populated with 000000000.00. It should be space-filled.



Cause

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In this Document
Symptoms
Cause
Solution
References


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