Service Request: Task Details Referencing Wrong Flexfield for 'Task Dates Additional Information' Flexfield (Doc ID 1991340.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Symptoms

Task Dates Additional Information flexfield does not open.
Instead of this, on Task Dates level, the flexfield "Task Date Types Additional Information" is linked.

Steps:

(R) System Administrator
 - Enable DFF "Task Date Types Additional Information"

(R) Service
 - SR form > Tasks tab
 - For a task, use More button
 - Go to Task Dates tab

 => "Task Date Types additional Information" DFF is used there, which is meant for the Task Date Types setup form.

Expected Behavior:

The flexfield should be 'Task Dates Additional Information', like the Task Manager standalone form.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.