Error 'APP-BEN-91711' When Attempting to Process a Life Event
(Doc ID 1991410.1)
Last updated on JUNE 07, 2017
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.
When attempting to enroll in benefits via Self-Service, the following error occurs:
APP-BEN-91711: The Participant Enrollment Result record was not found in the following package : .
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility Employee Self-Service.
2. Select the Benefits function.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!