E1 UPK Print it for Any Topic Only Displays a Blank Page (Doc ID 1991622.1)

Last updated on JULY 30, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms


After publish content, the print it mode bring a blank page and the Publishing Activity Log.xml shows the following error:
"The stream cannot be opened for reading..."

STEPS

The issue can be reproduced at will with the following steps:
1. Launch UPK Developer
2. publish content
3. run print it mode
4. blank page and get the error

Due to this issue, users cannot see print it mode

Cause

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