Negative Amount Showing for Unscheduled Field on Revenue Accounting Workbench (Doc ID 1991907.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Negative amount showing for unscheduled field on revenue accounting workbench.

Steps to Reproduce:
For an invoice, partial revenue has been scheduled for a particular month.
A credit memo got applied to that invoice, creating a negative amount on the revenue workbench.

Ex:Invoice XYZ amount $2000
On 9/30 $200 of the 2000 used
The accounting should be Inv 2000 (This is what should happen)
1800 Unscheduled
  200 Revenue Value

2000 Credit note applied after partiial scheduling
(1800) Unscheduled
(200) Unscheduled
Netting out to zero

What is happening now and this is incorrect:
2000 Credit Note
0 Unscheduled
(200) Revenue
(1800) Unscheduled
2000 Invoice
1800 Unscheduled
200 Revenue(Please see screenshot for invoice)

Cause

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