Regions and Zones form not open automatically when the cursor is placed in the DFF (Doc ID 1992100.1)

Last updated on MARCH 10, 2016

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When defining a flexfield in the Regions and Zones form, it will not open automatically when the cursor is placed in the DFF. This behaviour occurs only for countries.
If you define a region for a country, the flexfield automatically open when cursor is placed on the field.

EXPECTED BEHAVIOR
-----------------------
Field should automatically be displayed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Order Management super user responsibility
2. Navigate to Shipping > Setup > Regions and Zones > Regions and Zones
3. Search for a country
4. Place the cursor on the flexfield.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms