FRM-40734 Internal Error PL/SQL While Creating CSD Job From Repair Order Form (Doc ID 1992563.1)

Last updated on DECEMBER 02, 2015

Applies to:

Oracle Work in Process - Version 12.1.3 to 12.1.3.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Estimate and Actual Charges

When attempting to submit a wip job from repair estimates after selecting material from a BOM, the following error occurs.

FRM-40734: Internal Error: PL/SQL error occurred


The issue can be reproduced at will with the following steps:

1. Repair Order is created. Estimate tab is empty
2. From estimate tab, click: Select materials
3. OAF pages comes up, asking to enter valid BOM item and Go.
4. From the resulting BOM, select items and quantities.
5. when done, click Save and Proceed. That results in messages:
  a. Repair Estimate Lines are created for the selected items
  b. One or more items (6. back in the repair order form, click OK on popup message that says "Press 'OK' when you are done with processing on the Select Materials Page"
7. Estimate lines are populated with the selected materials
8. click the Create Job button (noticed that the estimate status is 'New'
9. Get an error popup (without message in it). On the status bar, it shows error:
  FRM-40734: Internal Error: PL/SQL error occurred
10. The job gets created without the selected material


Cause

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