System Is Getting Hanged Forever While Increasing The On Hand For Star Item (Doc ID 1992602.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Inventory Transactions

ACTUAL BEHAVIOR
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System is getting hanged forever while increasing through 'Miscellaneous receipt' the on hand for Star Item.

STEPS
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The issue can be reproduced at will with the following steps:
Responsibility: Inventory
Navigation: Transactions->Miscellaneous Transaction .Enter 'Miscellaneous receipt' in the Type field> fill Star Item
Serial numbers are successfully entered. Then when saving the transaction, the instance is hanging forever. The on-hand quantity is not increasing.


Cause

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