Unable Cancel Purchase Order Line For Drop-Shipment (Doc ID 1992711.1)

Last updated on AUGUST 29, 2015

Applies to:

Oracle Purchasing - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

Unable cancel the remaining quantity of a Drop Ship Purchase Order (PO) line due to error

"Line #x Shipment #x You cannot cancel a fully received purchase order. "

The PO line was erroneously received which closed its associated Drop Ship Sale Order (SO) line and then the user did a return to vendor. Now the PO line remains open while the SO line is not.

Reproducible Steps

1. Responsibility = Purchasing
2. Navigation = Purchase Orders > Purchase Order Summary
3. Query the PO in question on Line level
4. Select 'Tools > Control' and apply 'Cancel PO Line' control action
5. Error "Line #x Shipment #x You cannot cancel a fully received purchase order" prompt.

Cause

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