Customer LOV is Not Working in the Apply Credits Page in iReceivables
(Doc ID 1992872.1)
Last updated on FEBRUARY 15, 2019
Oracle iReceivables - Version 12.1.3 and later Information in this document applies to any platform.
When using the Apply Credits train in iReceivables, the following problem occur:
1. If the invoices belong to multiple customers (related), the user is unable to select the other customer. The drop down box shows the related customer, but when selecting the related customer, the value reverts to the original customer.
2. When selecting multiple invoices, the Total is wrong. When the invoices belong to multiple customers, it shows the invoices only for that customer, but the total reflects all invoices for both customers.