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Mismatch in AR Account Details Form ARXCWMAI (Doc ID 1993036.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Advanced Collections - Version 12.1 and later
Information in this document applies to any platform.


The values shown on Account Details (Total Balance) form DO NOT match with the values for the same customer in Collections Agent UI, Net Balance.


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