My Oracle Support Banner

Mismatch in AR Account Details Form ARXCWMAI (Doc ID 1993036.1)

Last updated on JULY 16, 2019

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Advanced Collections - Version 12.1 and later
Information in this document applies to any platform.

Goal

The values shown on Account Details (Total Balance) form DO NOT match with the values for the same customer in Collections Agent UI, Net Balance.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.