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On The Field Service Wireless Notes Page Duplicate Check Mark Icons Are Displayed (Doc ID 1993177.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When adding a note in Field Service Wireless ( Task or SR note) the screen shows two green check mark icons.

This is confusing to users as they are not sure why the same icon appears twice or which one they should use.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Field Service Wireless
2. Select a task
3. Select Notes.
4. Add a task note.
5. Notes screen shows two green check icons.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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