R12: OIE: How to Fix the Error "Unable to connect to the American Express server" (Doc ID 1993200.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Internet Expenses - Version 12.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1 version, Credit Card Requests

Unable to connect to AMEX secure file server

Error on execution of American Express Transaction Loader Validation Program.

sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Unable to connect to the American Express server. This is either because the server does not exist or the server is unreachable. Verify that the American Express server is correct. If a proxy server is needed, set up the proxy server.

How to fix it?

Changes

 As per Oracle Development in the bug 20702483:

The problem is caused by the keystore $OA_JRE_TOP/lib/security/cacerts does not contain the entry for the certificate from Amex. Most of the services have the certificate related information already based on access.

Cause

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