Field Service: How to Implement User Hooks in Debrief Lines: CSF_DEBRIEF_LINES_CUHK (Doc ID 1993514.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 02-SEP-2016***

Goal

As per Note 1452470.1 - Field Service Technician Portal 12.1.3++ New Features, in 12.1.3. new user hooks were created for debrief lines.

Field Service Portal also allows implementers to leverage the OAF personalization capability to add some level of personalization.  However, this is not always sufficient in case additional business rules need to be adhered to.

A user hook is provided in the UI validation routine and in the API validation routine for when additional logic is necessary to incorporate new business rules based on business requirements.

The package / procedures to use are:

    CSF_DEBRIEF_HEADERS_CUHK
    CSF_DEBRIEF_LINES_CUHK

Seeded these packages do not contain any logic. They just provide the framework and return fnd_api.g_ret_sts_success, ensuring that any call to them is successful.

Customers can use these hooks to add their own logic prior to inserting, updating or deleting a row.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms