Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 02-SEP-2016***
As per Note 1452470.1 - Field Service Technician Portal 12.1.3++ New Features, in 12.1.3. new user hooks were created for debrief lines.
Field Service Portal also allows implementers to leverage the OAF personalization capability to add some level of personalization. However, this is not always sufficient in case additional business rules need to be adhered to.
A user hook is provided in the UI validation routine and in the API validation routine for when additional logic is necessary to incorporate new business rules based on business requirements.
The package / procedures to use are:
Seeded these packages do not contain any logic. They just provide the framework and return fnd_api.g_ret_sts_success, ensuring that any call to them is successful.
Customers can use these hooks to add their own logic prior to inserting, updating or deleting a row.
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