Field Service: How to Implement User Hooks in Debrief Lines: CSF_DEBRIEF_LINES_CUHK (Doc ID 1993514.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Goal

As per Note 1452470.1 - Field Service Technician Portal 12.1.3++ New Features, in 12.1.3. new user hooks were created for debrief lines.

Field Service Portal also allows implementers to leverage the OAF personalization capability to add some level of personalization.  However, this is not always sufficient in case additional business rules need to be adhered to.

A user hook is provided in the UI validation routine and in the API validation routine for when additional logic is necessary to incorporate new business rules based on business requirements.

The package / procedures to use are:

    CSF_DEBRIEF_HEADERS_CUHK
    CSF_DEBRIEF_LINES_CUHK

Seeded these packages do not contain any logic. They just provide the framework and return fnd_api.g_ret_sts_success, ensuring that any call to them is successful.

Customers can use these hooks to add their own logic prior to inserting, updating or deleting a row.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.