Cannot Cancel A Task From Mobile Field Service Multiplatform

(Doc ID 1993886.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, General / Handheld

After applying Patches 20323054 and 20401649, when trying to cancel a task from the mobile device, it reverts back to the original status. The task status can be changed on the server without any issues.

The issue can be reproduced at will with the following steps:
1. Log in from mobile device.
2. Cancel a task.


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