Scan Individual Serial Numbers, Carriage Return On Scanner Goes To Done Button (Doc ID 1993996.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Problem Summary
---------------------------------------------------
Scan Individual Serial Numbers, carriage return on Scanner goes to Done Button

Problem Description
---------------------------------------------------
While scanning individual serial numbers on the Serial Entry form in Shipping Transactions, "Individual" is the chosen as the option to scan serial numbers.

When scanned using a bar code scanner, the carriage return on the scanner presses the Done button instead of navigating to the next line on the serial form.
This way a user has to press a down key every time to scan the next serial number which is highly inefficient.

Customer does not do the transaction on MWA. Customer is scanning serial number on the Shipping Transactions form.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms