FRM-41830 Error When Trying to Select Credit Card Number from List of Values and Using Cybersource (Doc ID 1994192.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When accessing the List of Values (LOV) for 'Credit Card Number', the form shows 'FRM-41830 - List of Values contains no entries'.  This is despite the credit cards being defined on the customer record.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Query a customer and click on Payment Processing tab.
  2. Try to select a credit card from the LOV.

Cause

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