iSupplier Payments Export has Slow Performance (Doc ID 1994196.1)

Last updated on JULY 26, 2017

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier User Issues

ACTUAL BEHAVIOR
---------------
Export is taking very long time to export payments information.

EXPECTED BEHAVIOR
-----------------------
It should not take so long.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to iSupplier
2. Payments tab
3. Search payments
4. Click Export
5. Takes more than 200 secs for very few rows.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export quickly.

Cause

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