Note Entered in Response Section is Not Displayed to Next Approver in Action History
Last updated on MAY 09, 2017
Applies to:Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
While approving a standard Purchase Order (PO), text is entered in the response field.
However, when the next approver receives the approval notification in the Approval Sequence, the field Note is blank.
After opening the notification, the field Note should display the text entered by the previous approver in the Approval Sequence.
Expect to the see the response note to be visible for the next approver.
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Preparer creates a PO and submits it for approval
2. Approver opens the notification, enters text in the response field and chooses Approve (or Reject )
3. The next approver opens the approval notification and notices that in the Approval Sequence the field Note is NULL
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