When Processing a Worklist Item For Learning Management Approvals "Return For Correction" is not Displayed (Doc ID 1994491.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle Learning Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

On : 12.1.3 version, Content Admin

Worklist item for Learning Management Approvals doesn't show "Return For Correction"

Under Learning Management Module, the worklist item doesnt show "Return For Correction" function. This happens specifically to two transactions of Learning Management that requires approval, namely, Creating an External Learning, and Self Enrolling in a class.

The following are the steps to recreate the issue:
A. Create External Learning
1. N > UP Employee Self Service > Learning Management > External Learning
2. Add
3. Fill up the form, submit
4. Login as approver
5. Worklist item with subject "External Learning for [empname]"

B. Self Enroll in Class
1. N> UP Employee Self Service > Learning Management > Learner Home
2. Enroll in a class
3. Login as approver
4. Worklist item with subject " Class enrollment for [empname]"

The function "Return For Correction" is essential for a smooth process flow for the said transactions. It is vital for circumstances that there is a need for some updates on the transaction that the approver would want the employee to correct.
 

Solution

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