Bug 17859046 and Bug 20063924 Caused Duplicate Orig System Reference Values in HZ_CUST_ACCOUNT_ROLES (Doc ID 1994531.1)

Last updated on APRIL 06, 2015

Applies to:

Oracle Trading Community - Version 12.0 to 12.2.4 [Release 12 to 12.2]
Oracle Receivables - Version 12.0.0 to 12.2.4 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Bug 17859046 and Bug  20063924 caused duplicate Orig System Reference Values in HZ_CUST_ACCOUNT_ROLES.

In 11i, the system does not allow users to create contacts with duplicate reference number.
In R12.1.3, the system allows users to create contacts with duplicate reference numbers. This caused duplicate contact in HZ_CUST_ACCOUNT_ROLES.

This duplicate data causes AutoInvoice to fail.

Cause

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