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Interface Trip Stop Errors With No Delivery Detail Found INV_TXN_MANAGER_PUB: SQL Error ORA-01403: No Data Found (Doc ID 1994535.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shipping Transactions form

When attempting to run the interface trip stop, it shows that it completes successfully.  
However, the log file shows an error.  The delivery details are interfaced to OM but show as Pending interface to Inventory.

WSHINTERFACES module: Interface Trip Stop - SRS
Interface trip stop is completed successfully

However, the log shows the following:

Calling program unit WSH_DSNO.SUBMIT_TRIP_STOP
Entering WSH_DSNO.SUBMIT_TRIP_STOP (WSHDSNOB.pls 120.3.12010000.2) (03/18/2015 03:41:29 PM)
P_TRIP_STOP_ID ==> 12772613

No Delivery Detail Found
No Delivery Detail Found ==> is NULL
Exiting WSH_SHIP_CONFIRM_ACTIONS.INTERFACE_DETAIL_TO_INV (03/18/2015 03:41:29 PM, 0 seconds)
Interface_Detail_To_Inv l_inv_inter_status ==> S
Entering WSH_SHIP_CONFIRM_ACTIONS.PROCESS_INV_ONLINE (WSHDDSHB.pls 120.19.12010000.9) (03/18/2015 03:41:29 PM)
p_batch_id ==> 16491134
Calling program unit MTL_ONLINE_TRANSACTION_PUB.PROCESS_ONLINE
******** New Session:92595662****18-MAR-15:03.41.29 **********
[18-MAR-15 15:41:29] INV_TXN_MANAGER_PUB: -----Inside process_Transactions-------.trxhdr=133236592
[18-MAR-15 15:41:29] INV_TXN_MANAGER_PUB: Inv Batch size:0
[18-MAR-15 15:41:29] INV_TXN_MANAGER_PUB: MTI Rows cnt before Validation=0
[18-MAR-15 15:41:29] INV_TXN_MANAGER_PUB: *** SQL error ORA-01403: no data found
Current Time is ==> 03/18/2015 03:41:29 PM
l_outcome ==> TRUE
Entering WSH_SHIP_CONFIRM_ACTIONS.UPDATE_INTERFACED_DETAILS (WSHDDSHB.pls 120.19.12010000.9) (03/18/2015 03:41:29 PM)
p_batch_id ==> 16491134

 

The HTMomse.sql output will show the following symptoms:
MTL_RESERVATIONS will show the record
WSH_TRIP_STOPS will show the PEND_INTERF = Y for the Stop
WSH_DELIVERY_DETAILS will show the INI flag = P
MTL_TRANSACTIONS_INTERFACE will show the stuck records but the ERROR CODE and ERROR EXPLANATION will be Null
MTL_MATERIAL_TRANSACTIONS will not show the sales order issue record

Changes

 

Cause

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