IE 11 - Volume / Accrual Offer - Different LOVs Don't Return Or Open LOV Window

(Doc ID 1994536.1)

Last updated on APRIL 18, 2016

Applies to:

Oracle Trade Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Using Internet Explorer version 11.x is not allowing the List of Values (LOV) to open for Accrual and Volume offers.  This can be reproduced with the following steps:

(R) Trade Management User (N) > Trade Planning > Offers
Click Create Volume offer
Unable to open the Customer LOV
Unable to open market eligibility, etc

Everything with a magnifying glass will not open the LOV window

Also, in the offer discount table, click on the '+' icon to add row, the row is not added

This is not reproducible in Mozilla Firefox or Internet Explorer version 8.x .


Cause

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