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Getting "An error has been generated because worker information has not been found" When Create New Timecard (Doc ID 1994580.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to create a new timecard, getting the following error.

ERROR
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"An error has been generated because worker information has not been found"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Self Service Time Timecard > Create Timecard

Cause

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