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Rehire Life Event is Removing Termination End-Dates When Processed Before the Coverage End Date (Doc ID 1994698.1)

Last updated on MAY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

Find that the end dates generated by the Termination life event (31-MAY) are removed after processing a Rehire life event on 29-MAY.

Terminated employees have coverage through the end of the month of their termination. When a terminated employee is rehired prior to the end of the termination month, the coverage end dates are removed.

EXPECTED BEHAVIOR
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Expect that the coverage end date remain on all plans, and the new coverage begins as of the rehire date.

STEPS
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The issue can be reproduced at will with the following steps:
1. Prior to termination employee has his/her enrollments.
2. Termination Life Event is processed. Occurred date is 15-MAY.
3. All the plans are end dated as of 31-MAY.
4. The employee is rehired on 29-MAY and the corresponding life event is processed.
5. After processing Rehire, the end dates are removed.

Cause

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In this Document
Symptoms
Cause
Solution


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