Requisition Change Request Cancel Action Causes Purchase Order to Get Stuck In Process (Doc ID 1995413.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle iProcurement - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Change Request Rejected By Buyer results in the Purchase Order staying at In Process Status and the change request is not processed through to completion. PO Request Change workflow for the Requisition may have a status of Wait For Flow.

ERROR
Error in workflow

  Activity Result Error Name Error Message Error Stack
  Notify Buyer of New PO change #EXCEPTION WFENG_NOTIFICATION_PERFORMER 3120: Activity 'PORPOCHA/253309' has no performer. Wf_Engine_Util.Notification_Send(PORPOCHA, INFORM_161143_84793, 253309, PORPOCHA:NEW_PO_CHANGE_JRAD) Wf_Engine_Util.Notification(PORPOCHA, INFORM_161143_84793, 253309, RUN)

STEPS TO REPRODUCE
1. Create a requisition in iProcurement
2. Autocreate the requisition onto a Purchase Order
3. As requisition preparer, Submit a change request against the requisition
4. As Buyer reject the change request
5. Review the documents and see the change is not processed completely and the Purchase Order does not move back to previous status of Approved

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms