For Business Flow 'Receipt' In WMS, INV_SYNC_PRINT_REQUEST Is Not Getting Triggerred. (Doc ID 1995581.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Warehouse Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Label Printing

ACTUAL BEHAVIOR
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We are trying to create a label for the Receipt Business Flow in WMS. When we fire the label format through MSCA screen, we can view the label request in View Label Request in ware house manager, but it is not calling oracle standard package INV_SYNC_PRINT_REQUEST. Our Print Mode is Synchronous Generic.

EXPECTED BEHAVIOR
-----------------------
Expect to INV_SYNC_PRINT_REQUEST during the Receipt transaction, in order to print the LPN Summary label.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Perform a receipt for an "Inspection Required" receipt.
Note that INV_SYNC_PRINT_REQUEST is not being called.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot print an LPN Summary Label for "inspection required" receipt, from the Receipt business flow.

Cause

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