FSTP: Item Search Results Display Multiple Lines For Single Item
Last updated on MARCH 08, 2017
Applies to:Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to Search item in FSTP/Debrief portal, the search returns two lines for an item.
Expect that there should be only 1 item returned during the search.
R) Field Service technician portal-->Debrief-->Material-->Add another line
Click on Search items icon
It will navigate to another window to search items.
Here, when searching for an item it shows duplicate lines.
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