Cannot Display Output Or Logs Function Ncrorou Returned Error Code 1003 When ASO Is Enabled (Doc ID 1995942.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Concurrent Processing - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Viewing request output
This is sensitive AF system do not allow outside US.

Cannot display output or logs Function ncrorou returned error code 1003. Seeing the error below.
When error occurs, need to bounce the app tier and it then works for awhile. Usually after 3 hours the error starts again.

Tried relinking, but error still occurs.

ERROR
-----------------------
error code 1003
An error occurred while attempting to receive the output arguments of the remote procedure. Function ncrorou returned error code 1003.
The Applications File Server process may have exited abnormally. Please contact your system administrator.


STEPS TO REPRODUCE
------------------------------
After restarting the database and app the first user to login to the app can see the output, log, and internal manager logs.
All users logging in afterwards get the error. When the first user logs out and back in they also get the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Production system, users are not able to view output.

Cause

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