Depot Repair Error: "The Issue Transaction for the selected Materials has failed" When Transacting A Serial Controlled Item (Doc ID 1996676.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.2.3 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Logistics Management

After applied these 2 patches:
p19431382_R12.CSD.C_R12_GENERIC.zip
p20467020_R12.CSD.C_R12_GENERIC.zip
The patches resolved the issue for non serial controlled parts issued to the job
But did not work for items that were serial controlled that included:

When attempting to issue the material line, the following error occurs.

ERROR
-----------------------
1. For this transaction row the serial records are missing
2. The Issue Transaction for the selected Materials has failed."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Depot Repair
2. Go to Execute Job.
3. Enter a material line with valid serial number;
4. Check the Select box;
5. Click the Issue (4) button
6. Error



Cause

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