Unable To Send Multiple Credit Card Authorizations (Doc ID 1996908.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find unable to authorize a credit card with a partial order amount including a freight charge.

The following is what we found:
1) Unable to limit the pre-auth amount when using the Process Order API
2) Unable to have multiple active pre-auth amounts when using the Process Order API
3) Although we are able to use the IBY_FNDCPT_TRXN_PUB.Create_Authorization and avoid the problems above, this does not associate the payments to the order correctly

Also, what payment_collection_event on the payments table for the Process Order API should be used (and other parameters if needed)?

Cause

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