UPK: Unexpected OR System Configuration Error is Displayed When Logging into Knowledge Center
Last updated on AUGUST 01, 2017
Applies to:User Productivity Kit - Version 220.127.116.11 to 18.104.22.168 [Release 12.1]
Information in this document applies to any platform.
When attempting to log into Knowledge Center the following error occurs.
Unexpected or System Configuration
The issue can be reproduced at will with the following steps:
1. Log onto http://servername/KCenter
2. Error message occurs
3. Check Windows Event Log
4. KCenter: Error in auto roll up process. Value cannot be null.
Parameter name: byteArray
at System.BitConverter.ToString(Byte value, Int32 startIndex, Int32 length)
at OracleInternal.TTC.TTCLob.GetLobIdString(Byte lobLocator)
at OracleInternal.ServiceObjects.OracleDataReaderImpl.CollectTempLOBsToBeFreed(Int32 rowNumber)
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