Ability To Create Charges With Multiple Purchase Order( PO) For A Single Sales Order (SO) In Service Request Form (Doc ID 1997115.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Teleservice - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

Need to add all the charges into single sales order, and each charges has different PO number..As per the existing functionality if the PO number is different, a new OM sales order will create.. It is not allows add to same order..

Do not want to create a new order for different PO number..

Same is possible in OM as OM allows them to add sales order lines with different PO Numbers

Need to log ER in Charges so that Depot can call the Charges API to do that.
 

Solution

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