Debrief Html Error: 'API Programming Error (CAC_NOTES_PVT.create_note): The value [XX] for parameter Object Code is invalid' (Doc ID 1997116.1)

Last updated on OCTOBER 22, 2015

Applies to:

Oracle Field Service - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to add a note to the html Debrief, the following error occurs.

ERROR
Row 1 Error - API Programming Error (CAC_NOTES_PVT.create_note): The value "SD" for parameter Object Code is invalid.
Row 1 Error - API Programming Error (CAC_NOTES_PVT.create_note): The value "16" for parameter Object Id is invalid.

STEPS
1. Login to Oracle Apps.
2. R) Field Service Manager -> Create Service Requests and task.
3. Click Debrief to open the debrief html
4. Try to add a new Note and click 'Apply', get the above mentioned error.

Cause

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