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Tax Details on RMA Line Shows Positive Instead of Negative Amount (Doc ID 1997416.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Finance & Accounting

ACTUAL BEHAVIOR

Find on RMAs when using the navigation Actions>View Tax Details the tax is displayed as a positive amount

EXPECTED BEHAVIOR

Expect to see the tax amount on RMA lines to be negative

STEPS

1. Order Management responsibility
2. Navigation: Orders>Returns>Order Organizer
3. Query RMA.
4. Actions>View Tax Details



Cause

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In this Document
Symptoms
Cause
Solution
References


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