Error While Entering Order Line: Total Ordered Amount Across Shipments Is Not Within Min/max Release Amount Limits On Sales Agreement (Doc ID 1997915.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.2 version, Agreements/Blankets/Contracts

When attempting to enter sales order line by referencing sales agreement line,
the following error occurs.

ERROR
-----------------------
Total ordered amount across shipments is not within min/max release amount limits
(Sales Agreement Currency: USD, Minimum: ,Maximum: ) on sales agreement line.
Line Number: 1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Order Management responsibility
2. Open Sales Orders form
3. Enter new sales order line by referencing agreement line
4. Save and get the error

--

Log file shows error:

query blanket header
lock blanket header
Exit cache blanket
Set Qty :15000
Set Amt :-9018.81
Amt Checks
LEAVING OE_MSG_PUB.ADD
ret sts of error
...
query blanket header
lock blanket header
Exit cache blanket
Set Qty :20000
Set Amt :-22584.51
Amt Checks
LEAVING OE_MSG_PUB.ADD
ret sts of error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms