Order Lines Stuck In AWAITING_EXPORT_SCREENING As Process_flag In ITM Request is -4

(Doc ID 1997922.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Intl Trade Mgmt Integration

Sales order lines are in 'AWAITING_EXPORT_SCREEN' status

After reprocessing several times most of the lies go through.

In the input XML sent to Kewill, tow orders are grouped together.

Kewill process both orders and in the output XML generated by Kewill there is only one order present.


Cause

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